Terms of service
Terms of Service
Last updated: May 19, 2026
Overview
Welcome to Salt & Smoke Apparel.
The terms “we,” “us,” and “our” refer to Salt & Smoke Apparel, a brand operated by Highmark Capital LLC. Salt & Smoke Apparel operates this website and online store, including all related information, content, features, tools, products, and services provided to you, the customer.
Our store is powered by Shopify, which enables us to provide ecommerce services to you.
By visiting our website, browsing our store, placing an order, or using any part of our Services, you agree to be bound by these Terms of Service and our related store policies, including our Privacy Policy, Refund & Return Policy, and Shipping Policy.
Please read these Terms carefully before using our website or purchasing from our store. If you do not agree to these Terms, you should not access our website or purchase from our store.
Section 1 — Access and Account
By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for your minor dependents to use this website.
You may be asked to provide certain information when using our store, including your name, email address, billing address, shipping address, payment information, and other order-related details.
You agree that all information you provide is accurate, current, and complete.
You are responsible for maintaining the security of your account information and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to another person.
Section 2 — Our Products
Salt & Smoke Apparel sells firefighter lifestyle apparel and related products.
We make every effort to display our products as accurately as possible. However, product colors, sizing, print placement, and appearance may vary slightly due to screen settings, device displays, product variations, and the made-to-order production process.
We do not guarantee that the appearance or quality of any product will exactly match what you see on your screen.
Product descriptions, pricing, availability, and designs are subject to change at any time without notice.
We reserve the right to discontinue any product at any time.
Section 3 — Made-to-Order Production
Many of our products are made to order. This means your item is printed or produced after your purchase is placed.
Because items are made specifically for each customer, returns, exchanges, cancellations, and refunds are limited and are handled according to our Refund & Return Policy.
Please review all product details, size charts, color options, and shipping information carefully before placing your order.
Section 4 — Orders
When you place an order, you are making an offer to purchase.
Salt & Smoke Apparel reserves the right to accept, decline, cancel, or modify an order for any reason, including but not limited to product availability, suspected fraud, pricing errors, incorrect product information, payment issues, or shipping limitations.
Your order is not accepted until payment is processed and the order is confirmed.
Please review your order carefully before submitting it. Because our products are made to order, we may be unable to accommodate changes or cancellations once production has begun.
Purchases are subject to our Refund & Return Policy.
You agree that your purchases are for personal or household use and not for unauthorized commercial resale or export.
Section 5 — Prices and Billing
Prices, discounts, promotions, and shipping rates are subject to change without notice.
The price charged for a product will be the price shown at the time your order is placed, unless there is an error.
Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.
You agree to provide current, complete, and accurate payment and account information for all purchases made through our store.
You represent and warrant that you are authorized to use the payment method provided and that all charges incurred by you will be honored by your payment provider.
Section 6 — Shipping and Delivery
All delivery dates and shipping times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, weather, incorrect addresses, fulfillment delays, customs processing, holidays, or events outside of our control.
Once an order is transferred to the shipping carrier, delivery is handled by the carrier.
If your package is marked as delivered but you have not received it, please first check with your local carrier, neighbors, household members, and delivery location.
Shipping issues are handled according to our Shipping Policy and Refund & Return Policy.
Section 7 — Returns, Refunds, and Exchanges
Returns, refunds, replacements, and exchanges are handled according to our Refund & Return Policy.
Because our products are made to order, we do not accept returns or exchanges for wrong size selection, change of mind, accidental orders, or buyer’s remorse.
If your item arrives damaged, defective, misprinted, or incorrect, please contact us within the timeframe listed in our Refund & Return Policy.
Section 8 — Intellectual Property
All content on this website, including but not limited to text, graphics, logos, product designs, images, videos, artwork, slogans, product names, layout, and branding, is owned by or licensed to Salt & Smoke Apparel, Highmark Capital LLC, or our service providers.
You may not copy, reproduce, distribute, modify, publish, display, sell, or use any content from our website without prior written permission.
The names Salt & Smoke Apparel, related logos, product names, designs, and slogans may not be used without written permission.
Unauthorized use of our content, designs, or branding may violate copyright, trademark, and other intellectual property laws.
Section 9 — Optional Third-Party Tools
We may provide access to third-party tools, apps, features, or services that we do not own or control.
You acknowledge and agree that access to these tools is provided “as is” and “as available,” without warranties, representations, or conditions of any kind.
Your use of third-party tools is at your own risk and subject to the terms and policies of those third-party providers.
Section 10 — Third-Party Links
Our website may contain links to third-party websites, services, or resources.
We are not responsible for the content, accuracy, policies, practices, products, or services of any third-party website.
If you access third-party websites or purchase products or services from third parties, you do so at your own risk.
Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.
Section 11 — Relationship with Shopify
Salt & Smoke Apparel is powered by Shopify.
However, any sales and purchases made through our store are made directly between you and Salt & Smoke Apparel.
By using our website, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Salt & Smoke Apparel, including any injury, damage, loss, claim, or issue related to products purchased from our store.
Section 12 — Privacy Policy
Your submission of personal information through our store is governed by our Privacy Policy.
By using our website or placing an order, you acknowledge that you have reviewed our Privacy Policy and understand how your information may be collected, used, and shared.
Because our store is powered by Shopify, certain personal information may also be collected and processed by Shopify and related service providers.
Section 13 — Feedback, Reviews, and Submissions
If you submit, upload, post, email, or otherwise send us ideas, suggestions, feedback, reviews, photos, testimonials, or other content, you grant Salt & Smoke Apparel permission to use, reproduce, modify, publish, distribute, and display that content for business, marketing, advertising, and promotional purposes.
You represent that you own or have the necessary rights to any content you submit and that your submission does not violate the rights of any third party.
We are not obligated to maintain submissions in confidence, pay compensation for submissions, or respond to submissions.
We may remove or edit content that we determine to be unlawful, offensive, abusive, misleading, infringing, or otherwise objectionable.
Section 14 — Errors, Inaccuracies, and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, product availability, or other information.
We reserve the right to correct errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time, including after an order has been submitted.
Section 15 — Prohibited Uses
You may not use our website or Services for any unlawful, harmful, fraudulent, abusive, or unauthorized purpose.
You agree not to:
- Violate any applicable laws or regulations
- Infringe on our intellectual property rights or the rights of others
- Submit false or misleading information
- Upload or transmit viruses, malware, or harmful code
- Attempt to interfere with the security or operation of the website
- Scrape, crawl, spam, phish, or collect information from others
- Harass, abuse, defame, threaten, or harm another person
- Use the website for unauthorized commercial purposes
- Impersonate another person or entity
- Engage in conduct that restricts or interferes with another person’s use of the website
We reserve the right to suspend, disable, or terminate access if we determine that these Terms have been violated.
Section 16 — Termination
We may terminate or suspend your access to our website or Services at any time, without notice, if we believe you have violated these Terms or engaged in conduct that may harm Salt & Smoke Apparel, our customers, our business, or third parties.
The following sections will continue to apply after termination: Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
Section 17 — Disclaimer of Warranties
Our website, Services, and products are provided “as is” and “as available,” unless otherwise expressly stated.
We do not guarantee that our website will be uninterrupted, timely, secure, or error-free.
We do not guarantee that any product will meet your expectations exactly, including differences in color, sizing, fit, material feel, or print appearance.
To the fullest extent permitted by law, Salt & Smoke Apparel disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
Some jurisdictions do not allow certain warranty disclaimers, so some of these limitations may not apply to you.
Section 18 — Limitation of Liability
To the fullest extent permitted by law, Salt & Smoke Apparel, Highmark Capital LLC, our owners, partners, employees, contractors, service providers, suppliers, and licensors shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our website, Services, or products.
This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, order delays, product issues, website errors, or any other similar damages.
Some jurisdictions do not allow limitations of liability for certain damages, so some of these limitations may not apply to you.
Section 19 — Indemnification
You agree to indemnify, defend, and hold harmless Salt & Smoke Apparel, Highmark Capital LLC, Shopify, and our affiliates, partners, employees, contractors, service providers, suppliers, and licensors from any claim, demand, loss, liability, damage, or expense, including reasonable attorneys’ fees, arising from:
- Your breach of these Terms
- Your violation of any law
- Your violation of the rights of a third party
- Your misuse of our website, Services, products, or content
Section 20 — Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.
The remaining provisions will remain valid and enforceable.
Section 21 — Waiver and Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
These Terms, together with any policies posted on our website, constitute the entire agreement between you and Salt & Smoke Apparel regarding your use of our website and Services.
Section 22 — Assignment
You may not transfer, assign, or delegate these Terms or your rights or obligations under these Terms without our prior written consent.
We may transfer, assign, or delegate these Terms and our rights and obligations without notice or consent.
Section 23 — Governing Law
These Terms of Service and any separate agreements between you and Salt & Smoke Apparel shall be governed by and interpreted in accordance with the laws of the State of South Carolina, without regard to conflict of law principles.
Unless otherwise required by applicable law, any dispute shall be handled in the state or federal courts located in South Carolina.
Section 24 — Changes to These Terms
You can review the most current version of these Terms at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.
It is your responsibility to check this page periodically for changes.
Your continued use of our website or Services after changes are posted means you accept those changes.
Section 25 — Contact Information
Questions about these Terms of Service should be sent to:
support@saltandsmokeapparel.com
Salt & Smoke Apparel
A brand of Highmark Capital LLC
Summerville, South Carolina, United States